7.2.5 Reports involving non-members of the College community are submitted to:
- Student Welfare and Support Team (students)
- Line Manager or HR (staff)
The DSL or HR assess the complaint and engages relevant third parties, their organisations, College Security, or the police where necessary.
7.2.6 Complaints by Third Parties or the Public
Any third party or member of the public who experiences sexual harassment or misconduct by a College student or staff member during College activity, reports directly to the Principal.
Reports are submitted via email:
The email address is monitored by the Principal and DSL.
All third-party reports are referred to the appropriate process: disciplinary, safeguarding, or external investigation
7.2.7 Multiple Reporting Channels
The College ensures reporting is accessible, confidential and responsive through the following channels:
- Secure online form (anonymous or named)
- Email
- In-person reports via Personal Tutors, HR or Welfare Officers
- Term-time drop-in sessions with trained welfare staff
- Telephone helpline
All channels are available in the single comprehensive source of information on the College website.
7.3 Anonymous Reporting
7.3.1 Anonymous disclosures are submitted via a secure online form on the College website. No personal details are required unless voluntarily provided. Anonymous reports will not in themselves trigger proceedings, but they will inform risk assessments, environmental investigations, or safeguarding action where credible risks are identified.
7.3.2 Data will be monitored and utilised in annual institutional reviews to inform decision-making and continuous improvement and shared with university partners in accordance with their policies and procedures.
7.4 Safeguarding Considerations
Where the person affected is considered an adult at risk, the College has a statutory safeguarding duty. Such reports must be escalated immediately to the DSL, and the case will be handled in accordance with the College’s Safeguarding Policy.
7.5 Timeframes for Reporting
There is no time limit for reporting incidents. However, delayed reporting may affect the availability of evidence. Complaints will be managed under the policy in effect at the time of reporting.
7.6 Investigations and Timelines
7.6.1 In cases involving serious or complex allegations involving students registered with a partner university, the partner institution is responsible for conducting the formal investigation in accordance with its own policies. The College will cooperate fully and ensure alignment with the partner’s regulatory, safeguarding and procedural requirements.
7.6.2 All formal complaints of sexual harassment or misconduct are investigated in a fair, impartial, and timely manner, in line with the College’s commitment to safeguarding, natural justice and OfS Condition E6.
The investigation process follows these structured steps:
1. The case is assigned to a lead investigator based on the nature and parties involved. The DSL oversees student cases, while HR manages staff cases. Where appropriate.
2. The case lead reviews the complaint to confirm scope, assess safeguarding risks, determines interim protective measures and decides if referral to the partner university or external authorities (e.g. police) is necessary.
3. Both the Reporting and Responding Parties receive written confirmation of:
- The scope of the complaint
- The name of the appointed investigator
- The expected timeline and process
4. The investigator conducts interviews, collects witness statements, reviews written and digital evidence and compiles a report. Both parties may nominate witnesses and submit supporting evidence.
5. The report is reviewed by the appropriate decision-maker or panel (e.g. HR Manager or DSL). A determination is made on the balance of probabilities.
6. Both parties are informed of the outcome in writing. The Reporting Party is told whether the complaint was upheld and any protective actions. The Responding Party is informed of any sanctions imposed.
7. Either party may appeal within 10 working days of the decision. Grounds include procedural error, new material evidence, or a disproportionate outcome. Appeals are reviewed independently by staff with no prior involvement in the original decision or investigation.
7.6.3 Investigations will conclude within 30 working days of receipt of a formal complaint. Where this is not achievable, both parties will be informed of delays and provided with progress updates.
7.6.4 To ensure impartiality:
- Investigators and decision-makers must not have prior involvement in the case.
- All individuals involved must declare conflicts of interest.
- Both parties may be accompanied to meetings by a support person.
7.7 Environmental Investigations
7.7.1 Where there are a number of reports concerning sexual harassment and misconduct, the College will conduct an environmental investigation with staff and/or students within a department or faculty to understand the behaviours in more detail, and identify and target appropriate support and interventions.
7.7.2 An environmental investigation will involve agreed terms of reference with the department, and interviews and/or focus groups with students and/or staff to ascertain the key concerns and possible solutions.
7.7.3 The introduction of environmental investigations is intended to ensure effective resolution of complaints and prevention of future unacceptable behaviours.